SUPPORT FOR CARDHOLDERS
Inquiries about payment details and cancellation or refund request
+81-50-5846-2345
Business hours 10:00～16:00(weekday)
If you can't reach us through call,
please try again later or contact us through this page.
- Please check the billing descriptor.
- 請求屋号をご確認ください。
If you see the following billing description on your credit card statement,
it is likely that the transaction was processed through our payment service.
it is likely that the transaction was processed through our payment service.
- TRANS
- TRANS PAYD PARTNERS
- PAYPAL *TRNS
For any questions or concerns regarding such charges,
please contact us at the following email address:
please contact us at the following email address:
support@vl-pay.com
To help us assist you promptly, please include the following details in your inquiry:
We are committed to responding as quickly as possible. Please don’t hesitate to reach out to us.
We are committed to responding as quickly as possible. Please don’t hesitate to reach out to us.
- Date of transaction
- Amount charge
- Billing description
- Description of the product/service you may have used